Frequently Asked Questions
Everything you need to know about your Gold's Gym gear and orders.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental USA. Expedited shipping options are available at checkout for those who need their gear sooner.
What is your return policy for apparel and equipment?
We offer a 30-day return policy on all unworn apparel with original tags and unused gym equipment. Items must be in their original packaging to qualify for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. Our 'Classic Joe' tees generally have a relaxed fit, while our performance line is designed for a more athletic, tapered fit.
Do you offer international shipping?
Yes, Gold's Gym Official Shop ships to over 50 countries worldwide. International delivery times vary by location and typically range from 7-14 business days.
Are your supplements and fitness gear authentic?
As the official shop, we guarantee that all merchandise, supplements, and accessories are 100% authentic Gold's Gym products manufactured to our high-quality standards.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 60 minutes of placement by contacting our customer support team.